Overseas Treatment

While we strive our best to provide you with your healthcare needs and treatment on-island, some cases and medical conditions may require overseas treatment.

Here are some of the frequently answered questions (FAQs) to guide you regarding seeking treatment overseas.

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Step 1 - The Referral Process

Can I be seen overseas by a physician without a referral from a Physician in Cayman?
How does my Physician refer me overseas?
What happens next?

Step 2 - Insurance Coverage

What does my insurance plan cover?
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Step 3 - Preparing for Travel

How do I get there?
Where will I stay?
Can my family members accompany me?
What do I need to travel?

Step 4 - Preparing to Return to Cayman

What happens when I am discharged from hospital but am asked to remain overseas for medical treatment as an out-patient?
What do I need to bring back to Cayman?
Is the medication prescribed by my Physician overseas available in the Cayman Islands?
What if my Overseas Physician needs to prescribe a drug that is not available from the Pharmacy Department at the Cayman Islands Health Services Authority?
How do I get my medication?

Step 5 - Returning to Cayman

What should I do when I get back to Cayman?

Important points to remember

  • If you have any questions whilst overseas contact your insurance company immediately. Contact telephone numbers can often be found on the back of your Healthcare benefits card.
  • Once you are overseas, if there are any changes to your scheduled medical appointments, please contact your insurance company immediately.
  • If you do not attend your scheduled medical appointment, contact your insurance company immediately.
  • Remember ground transportation and meals are not usually covered by insurance plans, please contact your insurance company to find out exactly what your insurance treatment plan covers.
  • When a patient returns from overseas, they are responsible for securing an appointment with their referring physician for local follow-up and to assist with prescriptions or other needs (e.g. physio, labs, CT/MRI/x-ray/ultrasound) and ensure that if a return overseas is required, the appropriate referral is obtained in a timely manner.
  • It is outside the remit of the Referrals Office to solicit referrals on behalf of a patient.