Registration Supervisor

Job Summary: The registration supervisor’s role provides direct supervision of 40 Registration Officers who are assigned over a 24-hour shift pattern including 3 Reconciliation Officers. The successful candidate is responsible for scheduling, training, primary back-office and on call support for all registration officers, reporting and data validation (ensuring that the quality of data captured at the first point of patient contact is accurate and complete). Additionally, ensuring that an effective cash management system is in place to accurately account for collections and float management.

Qualifications and Experience: A Bachelor’s degree in Business Administration or a related field is preferred, along with at least four (4) years’ experience in cash collection, registration, and reconciliation, including two (2) years in a supervisory role. Alternatively, an Associate degree with a minimum of eight (8) years’ relevant experience, including two (2) years at a supervisory level, will be considered. The candidate should have excellent people skills and solid communication and presentation skills including the ability to effectively interact with other professionals, executives, and senior management. He/she should have the ability to solve problems accordingly and efficiently. The candidate must be proficient in the use of Microsoft Office, possess excellent written and oral communication skills. Experience using a CERNER IT system or other hospital software would also be an asset.

A remuneration and benefits package, commensurate with experience and qualifications will be offered to the successful candidate.

NOTE: Incomplete applications will not be considered. All applicants must complete and submit an HSA Application Form via e-mail to hsa.jobs@hsa.ky using pdf format. Log on to our website at www.hsa.ky to access Application Form and Job Description.