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How to make a payment

Instructions on how to make a payment 

During your visit to any HSA facility, patients should pay for services with a Registration Officer.

HSA accepts cash, cheques and all major credit and debit cards (VISA, Mastercard & American Express).

If you receive a statement or are on a payment plan, patients have convenient options to make a payment.

  • Patient Financial Services (PFS) – located at the Cayman Islands Hospital, behind the General Practice Clinic. PFS Office is open 8:30am – 5:00pm Monday – Friday or call 949-8600
  • Online Payment: HSA is an online Payee with Cayman National Bank (CI Health Services Authority) and First Caribbean International Bank (HSA PATIENT AR/ C I H S A).
  • Domestic Transfer – (Electronic Funds Transfer – EFT) – Payments can be made from any Class A retail bank to HSA’s account (see details below). Please note your MRN (Medical Record Number) or statement number in the notes;
    • Cayman National Bank

KYD Account:

Bank Name: Cayman National Bank
Account Name: CI Health Services Authority
Account Number: 012-38193
Account Type:  Savings

    • CIBC First Caribbean Bank

KYD Account:

Bank Name: CIBC First Caribbean Bank
Account Name: HSA PATIENT AR/ C I H S A
Account Number: 1375538
Account Type: Chequing

USD Account:

Bank Name: CIBC First Caribbean Bank
Account Name: HSA PATIENT AR/ C I H S A
Account Number: 1375546
Account Type:  Chequing

To receive a receipt of payment, please email a copy of fund transfer confirmation to  HSPFSPaymentProcessing@hsa.ky

  • Cheques can be mailed to:

Cayman Islands Health Services Authority
c/o PFS Manager
PO Box 915
Grand Cayman KY1-1103
CAYMAN ISLANDS

We also have gift certificates available for sale for a minimum value of $25.  Gift certificates may be purchased from the Finance Office in the Administration Building, 2nd floor.

 

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