Home FOI Request Info

Request for Information

How to make a request for Information

  • If you wish to make a request for Information from the Health Services Authority, please visit our website www.hsa.ky and research whether the information you need is already published.


    All request for information that are not currently available through our website must be in writing, which includes email and should include the contact details of the person requesting the information.


    We may need to contact you to ask you for further clarification to help us provide you with the information you have requested. In compliance with the Freedom of Information Law HSA will aim to respond to all request for information within 30 working days from the date we receive your written request.


    To print a copy of the Application Form click here.
    To submit your application online click here.

Restrictions to Information

  • The Freedom of Information Act does not change your right to confidentiality. Therefore your personal data is still protected and will not be shared with anyone who is not entitled to it.

    The HSA will make every effort to provide you with the information you request, however, we can only release information that we believe will not cause significant harm, for example to national security or the ability to enforce the law. In such cases, the information will be withheld under an appropriate exemption of the code of practice.

    If this happens we will let you know why we are unable to release the information and tell you how to appeal against the HSA decision.

Right to Appeal
  • In any case where a request for information is denied, it may be possible to appeal against this decision. In the first instance we would want any such appeals to be referred for an in-house review by the Authority, but there will also be a right of appeal to the Information Commissioner.